Lowcost identified the need for a backoffice system to support, and improve on, the current system processes and functionality of their existing backoffice systems for lowcostbeds and lowcostholidays.
Whilst much of the functionality was available in the existing system, it was not geared up to the size of organisation like Lowcost. There were also many operational processes that were not supported.
Altitude were contracted to develop a desktop application to work alongside the existing backoffice system to completely supercede and improve the functionality. This application pulls data directly from the main database and feeds updates back in using XML files to ensure that the booking system remains as the up-to-date and consistent source system.
The backoffice functionality provided in our system includes:
If only our other software provider could work like Altitude, we would not be in such an abysmal mess!- Anonymous Senior Manager